Shipping Policy

At The Bio Brand, we are committed to delivering your order quickly and safely.

Processing Time

  • Orders are typically processed within 1-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

  • United States: 3-7 business days
  • International orders: 7-21 business days (where applicable)

Shipping Confirmation

Once your order ships, you will receive a confirmation email containing tracking information.

Delays

Shipping carriers may occasionally experience delays beyond our control. We appreciate your patience and understanding.

Returns & Refunds

100% Money Back Guarantee

We proudly stand behind every product we manufacture.

If you are not completely satisfied with your purchase, contact us within 30 days of delivery and we will work with you to provide a replacement or refund.

Return Eligibility

Products must:

  • Be purchased directly from The Bio Brand.
  • Be returned within 30 days of delivery.
  • Include proof of purchase.

Non-Returnable Items

For safety and hygiene reasons, certain opened personal care products may not be eligible for return unless defective.

Refund Processing

Approved refunds are issued to the original payment method within 5-10 business days.

Contact Us

Questions about returns? You can contact us here.